Refund Policy
At Umbria Education, we prioritize student satisfaction and strive to provide the best learning experience. However, if for any reason you are not satisfied with our services, we have a transparent refund policy to address your concerns.
Refund Eligibility
- Refunds are only applicable for full course payments made in advance.
- No refunds will be provided for short-term courses, workshops, or special programs.
Refund Process
- Refund requests must be made in writing via email to info@umbriaeducation.com or by submitting a refund request form at the institute office.
- The request must include the student’s full name, course name, enrollment date, and the reason for seeking a refund.
Refund Timeline
- Once a request is received, it will be reviewed by our administration team. If approved, the refund will be processed within 30 working days.
- Refunds will be made using the original method of payment or via a cheque in the student’s name.
Deductions & Fees
- A processing fee will be deducted from the total amount.
- Refunds for students who have already attended classes will be adjusted based on the duration attended and relevant material costs.
Non-Refundable Situations
- No refund will be granted for absences or discontinuation after the refund period.
- If a student is found violating the institute’s code of conduct, their enrollment and associated fees will be forfeited.
For any clarifications or concerns, please reach out to our support team at info@umbriaeducation.com.
Umbria Education Pvt. Ltd. reserves the right to make changes to this policy without prior notice.